How can I inquire about pricing or placing an order?
There are several ways to inquire about pricing or placing an order, email info@cspevents.com, submit an inquiry via online chat from our website, or call our sales team at 800-230-6950 ext. 110 or 105.
Do you have a showroom?
An appointment to our showroom is highly recommended. Visiting our showroom gives you the ability to see the products in person to determine the color and quality of our products.
Showroom hours M-F: 9am-4pm, located at 89 Leuning Street Unit D1, South Hackensack NJ 07606
To set up an appointment, email info@cspevents.com or call our sales team at 800-230-6950 ext. 110 or 105.
What are your business hours?
We are open Monday-Friday 8:30am-5pm.
Where is your warehouse located?
Our main warehouse is located at 89 Leuning Street Unit D1, South Hackensack NJ 07606, approximately 10 minutes off the GWB, and the NJ Turnpike North.
How do I get a sample chair? Is there a minimum order?
We do not have a minimum order quantity and we do not offer free samples, but you’re always welcome to purchase 1 item.
Can I pick up my order? Will my order be ready when I get there?
All pick ups are based on a first come first served basis. No appointment is required to pick up. If your order requires assembly, we will contact you when it is ready to be picked up.
Our warehouse hours are M-F 9am-12pm & 1pm-4pm.
Do you offer free freight?
Unfortunately, we do not have our own delivery trucks so we do not offer free freight. Through our broker we source the best possible rate for your order. You are always welcome to have your order picked up by your own hired transportation agency.
What is the estimated delivery date after I place an order?
An order will typically be delivered 5-10 days from the order date. Transit times vary depending on where you’re located.
I received my order and want to report damage or a shortage, what do I do?
We are sorry you received a damaged product or a shortage. We will work promptly to resolve the issue. These issues should be noted at delivery or within 24 hours of receiving your order. Please send an email to info@cspevents.com and specify if damage or shortage, provide your order number, date received, and any photos and we will work quickly to resolve the issue.
What payment methods do you accept?
For your convenience, we accept the following payment methods:
Visa, Mastercard and American Express. Please note there is a 3% fee to use a credit card.
Checks made payable to CSP for your order amount.
Financing: https://www.advantageplusfinancing.com/csp-financing-program/
Zelle, Venmo, ACH, Wire Transfer
Do you have a warranty/return policy?
Please visit https://cspevents.com/view-our-warranty-2/ for the most up-to-date information regarding our warranty and returns policy.
